Welcome to bitter-usa.com. By using this website, you agree to the following terms and conditions. Please read them carefully before making a purchase or using any part of the site.
Use of the Website
By accessing bitter-usa.com, you confirm that you are at least 18 years old or have permission from a legal guardian. You agree not to misuse the site or engage in any activity that could harm it, its users, or its content.
Products and Orders
We do our best to display products as accurately as possible. However, colors and appearances may vary slightly depending on your device.
- We reserve the right to refuse or cancel orders at our discretion.
- All prices are listed in your local currency where applicable.
- Prices and availability may change without notice.
Once you place an order, you will receive an order confirmation by email. This email does not guarantee acceptance. The order is accepted only when it has been processed and shipped.
Payment
All payments on bitter-usa.com are handled securely through trusted third-party processors (e.g., Stripe, PayPal). We do not store or have access to your full payment details.
Shipping and Delivery
We aim to ship orders as quickly as possible. Delivery times may vary depending on your location and selected shipping method.
Delays caused by couriers, customs, or external factors are beyond our control. Once your order is shipped, you’ll receive tracking information via email.
Returns and Refunds
Please review our full Return Policy for details. In short:
- You can request a return within [insert number] days of receiving your order.
- Items must be unused and in original condition.
- Certain products may be non-refundable (e.g., final sale items, digital goods).
- Return shipping costs may apply unless the return is due to our error.
Intellectual Property
All content on bitter-usa.com – including images, graphics, logos, product descriptions, and text-is owned by Bitter Rat or licensed to us. You may not use, reproduce, or distribute any part of the site without our written permission.
User Accounts
If you create an account, you are responsible for maintaining its confidentiality and security. You agree to provide accurate, up-to-date information. We reserve the right to suspend or terminate accounts at our discretion.
Limitation of Liability
To the fullest extent permitted by law, bitter-usa.com and its team will not be liable for any damages-direct, indirect, incidental, or consequential-arising from your use of the site, products, or services.
Third-Party Links
We may include links to external websites. We are not responsible for their content, policies, or practices. Visiting third-party sites is at your own risk.
Changes to Terms
We may update these Terms and Conditions at any time. Any changes will be posted here, and your continued use of the site means you accept the updated terms.
Contact Us
If you have questions about these terms, contact us at: info@bitter-usa.com