Welcome to bitter-USA.com We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.
Information We Collect
We collect the following types of personal information:
- Contact Information: Name, email address, phone number, shipping address, billing address.
- Order Details: Items purchased, payment method (via secure third-party gateways), transaction history.
- Account Info: If you create an account, we store your login credentials securely.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages viewed, time spent on the site, clicks, referring URLs.
How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Communicate with you about your purchases or customer support requests
- Improve and optimize our website and services
- Prevent fraud and ensure secure transactions
- Send marketing emails (only if you opt-in)
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your cart and preferences
- Analyze site traffic and performance
- Provide targeted advertising through platforms like Google or Facebook
You can manage or disable cookies in your browser settings.
Sharing Your Information
We do not sell your personal information. We only share data with trusted third parties who help us operate our business:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers
- Analytics and advertising platforms
Each partner is required to comply with data protection laws and only use your data for the specific purpose we’ve agreed on.
Your Rights
Depending on your location, you may have the right to:
- Access or update your personal information
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent or object to certain data uses
To make any of these requests, email us at info@bitter-usa.com .
Data Security
We implement appropriate security measures to protect your data. This includes encryption, secure server connections (HTTPS), and limited access to personal data.
Data Retention
We keep your personal information for as long as needed to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
When no longer needed, we securely delete or anonymize your data.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” above. Continued use of bitter- USA.com means you accept those changes.
Contact Us
If you have any questions or concerns about this policy or how we handle your data, contact us at: